Paywise

Introduction
Paywise is a leading provider of salary packaging and novated leasing solutions across Australia. Following the acquisition of Fleet Network and beCarWise, the organisation experienced rapid growth, resulting in the marketing team being tasked with looking after three prominent brands. This opened the door for Market Creations Agency to step in, boosting capacity and maintaining efficiency as the business scaled. Paywise engaged Market Creations Agency to provide strategic marketing support, streamline operations across marketing, customer experience, and sales, and sustain the company’s momentum in Australia’s competitive novated leasing and salary packaging market.

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Client Name
Paywise

Website
www.paywise.com.au/

Year
2025

Category
Marketing,

Integrated Approach

Market Creations Agency has adopted an embedded approach, with two consultants working onsite at Paywise Perth CBD offices two mornings a week. This integrated model fosters collaboration and provided direct access to key departments and stakeholders. By immersing ourselves in the business, we’ve gained valuable insights into Paywise’s objectives and operations, enabling us to deliver tailored solutions that align with their dynamic needs.

Strategically Focused

As Paywise continues to grow, Market Creations Agency has become a trusted partner for managing high-priority strategic initiatives. Our efforts have supported Paywise’s vision of being the leading choice for salary packaging services, recognised for excellence in client, member, and employee satisfaction. Key projects have included the development of an annual marketing campaign planner, streamlining landing page structures, automating customer journeys, and enhancing their website’s functionality and user experience. We’ve also assisted with media release preparation, creative development for paid advertising campaigns, and event management, ensuring that all strategic objectives align with Paywise’s goals of growth, recognition, and member satisfaction.

Marketing Strategy

Market Creations Agency also worked with Paywise to develop a comprehensive marketing strategy for 2025–2028. The strategy was informed by workshops with key internal stakeholders to identify tactics for solidifying Paywise’s position as an industry leader while retaining its focus on unmatched customer service. The strategy will serve as a roadmap for future growth, ensuring consistency across marketing efforts and building on the qualities that have contributed to Paywise’s success.

Boosted Capacity

While our focus is largely on high priority strategic items, the Market Creations Agency team has also bolstered Paywise’s capacity by managing day-to-day marketing needs. This includes electronic direct mail campaigns, collateral for business development and account management teams, coordination and delivery of print advertisements, and building campaign landing pages, among a variety of other day-to-day marketing objectives.

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Outcome
Through our partnership, Market Creations Agency has quickly become a valuable part of Paywise’s marketing team. By delivering short-term tactical wins and driving long-term strategic outcomes, we are helping enhance operational efficiency and positioning Paywise for continued success in the competitive salary packaging market.