The Literature Centre

The Literature Centre sought an engaging and informative digital platform to showcase their unique workshops and inspire educators, donors, writers, and illustrators to connect with the organisation. They also wanted to integrate a Customer Relationship Management (CRM) tool on the website to manage the organisation’s contacts and activities more effectively.

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Client Name
The Literature Centre

Website
www.thelitcentre.org.au

Category
Website Design,

About the client

Established in 1993, The Literature Centre serves as a place to stimulate and nurture young people’s interest in reading and writing. With the help of talented Authors and Illustrators, it delivers engaging, interactive workshops that explore the world of literature. Located within the historic Old Fremantle Prison, the Literature Centre is a not-for-profit organisation that provides support for established and emerging writers through various programs, events, and opportunities.

The Brief

The main goal for The Literature Centre’s new corporate website was to highlight the organisation’s workshops, authors and illustrators, and inform visitors of their latest news. They wanted an engaging website experience that was easy to navigate, offered easy access to important information, and connected school teachers and librarians through personalised booking services.

Customer Relationship Management (CRM)

The CRM module was custom developed for The Literature Centre, which allowed them to centralise information, enhance the client experience, digitise administrative tasks, and monitor events for future success.

The Outcome

With their vision and brand remaining at the forefront of the project, Market Creations Agency rejuvenated The Literature Centre’s website using a playful yet sophisticated design to reflect their community of young readers. The website offers an engaging experience that invites users to explore what the organisation has to offer.

“After previous bad experiences building websites, I was apprehensive about building another! Right from the start the team at Market Creations Agency put my mind at ease with their friendly and knowledgeable customer service, support, and genuine interest in creating the best possible website for our not-for-profit Centre. Through each step, the development team members kept in touch, listened to our needs, and often picked up the phone to talk through a recommendation or gather detailed feedback - something rare these days!

We love our fresh new website which is user friendly and will enable us to grow our online services over time. I would highly recommend Market Creations Agency as a friendly, professional and progressive full-service agency.“

- Nicole Clarke, Marketing and Sponsorship Manager, The Literature Centre

The Literature Centre

About the client

The Brief

Customer Relationship Management (CRM)

The Outcome

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